Customer Reviews

4.9 / 5

Based on 200+ verified reviews across Google, Trustpilot and Facebook

Google Reviews 4.9/5 ยท โœ… Trustpilot, Excellent ยท ๐Ÿ‘ Facebook, Recommended

What our customers say

Real reviews from real people across Dubai

Omar A. March 2026
"Walked in with a completely shattered iPhone 15 Pro screen. Left 50 minutes later with it looking brand new. The technician explained everything before starting and the price was exactly what they quoted. Brilliant service."
๐Ÿ“ Dubai Mall
Priya M. February 2026
"My MacBook was overheating constantly and shutting down mid-meeting. FixVault diagnosed it in 20 minutes, clogged fan and dried thermal paste. Fixed same day for AED 215. Runs perfectly now. Should have come sooner."
๐Ÿ“ Mall of the Emirates
James T. February 2026
"The van came to our DIFC office and fixed three of our team's phones in under two hours. We didn't have to leave the building. The technician was professional, fast, and incredibly tidy. We've set up a corporate account now."
๐Ÿ“ Van Service, DIFC
Fatima K. January 2026
"Dropped my Samsung S24 in the pool at a hotel. Brought it to FixVault the same evening, they did their water damage treatment and it was working perfectly the next morning. Genuinely thought it was gone. Lifesavers."
๐Ÿ“ City Centre Deira
Ravi S. January 2026
"Battery on my iPhone 13 was dying by noon every day. New battery from FixVault took 35 minutes and now I'm at 80% battery at 9PM. Should have done it months ago. Fast, friendly, and reasonably priced."
๐Ÿ“ Ibn Battuta Mall
Claire H. December 2025
"Booked the van service to my Marina apartment. The technician arrived exactly on time, replaced my iPad screen on the spot, and was done in 45 minutes. The quality of the repair is perfect, you'd never know it was broken."
๐Ÿ“ Van Service, Dubai Marina
Ahmed R. December 2025
"Set up a corporate account for our retail team, 12 staff across two locations. FixVault collects the broken devices on Monday and returns them repaired by Wednesday. The pricing is fair and the quality is consistent. Highly recommend."
๐Ÿ“ Dubai Mall
Sophia L. November 2025
"Brought in my Nintendo Switch with a broken charging port. Fixed in 40 minutes for AED 139. The technician was honest and told me upfront what was wrong before touching anything. That kind of transparency is rare."
๐Ÿ“ Mall of the Emirates
Tariq B. November 2025
"Data recovery on a water-damaged phone, they got everything back including two years of photos I thought were gone forever. Worth every dirham. The team kept me updated throughout the whole process."
๐Ÿ“ City Centre Deira
Elena V. October 2025
"Apple Watch screen replacement done beautifully. I was worried it would be obvious it had been repaired but it looks factory fresh. Staff were friendly, knowledgeable, and didn't try to upsell me anything I didn't need."
๐Ÿ“ Dubai Mall
Khalid M. October 2025
"PS5 HDMI port repair. I'd been quoted AED 650 elsewhere. FixVault did it for AED 259 and it was ready the same day. Picture quality is perfect. Won't go anywhere else for repairs."
๐Ÿ“ Ibn Battuta Mall
Nadia F. September 2025
"As a business owner I can't afford to be without my phone. FixVault's van came to my office in Jumeirah and replaced the screen while I had back-to-back calls. Zero disruption to my day. The convenience alone is worth it."
๐Ÿ“ Van Service, Jumeirah

*Review ratings are indicative. Visit Google for current verified ratings.

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